Streamlining Success

Case Study

How we helped an Austin, TX based medium-sized fulfillment enhance operational convenience to elevate client satisfaction.

Company Overview

Our client is a medium-sized third-party logistics (3PL) warehouse based in Austin, Texas. It primarily provides warehousing and distribution services to e-commerce and retail businesses, especially in the CPG space.

Facing intense competition and increasing client demands, it sought to enhance operational convenience to improve its service offerings and overall client satisfaction.

Objectives and Goals

The primary goal was to reduce the complexity of logistics operations and streamline various processes to enhance the overall convenience for the warehouse staff and their clients.

Business Challenges

Manual Data Entry

The lack of automation in order processing led to delays and inaccuracies, affecting client satisfaction and operational throughput.

Inefficient Order Processing

With a growing inventory, several SKUs, and diverse client requirements, traditional methods had to be improved to manage stock levels and ensure timely and efficient fulfillment.

Complex Inventory Management

They relied heavily on Excel sheets for data entry for inventory control and order processing, which was time-consuming and prone to human error.

The Solution

Implementation of Stacket 3PL WMS

To address these challenges, they implemented Stacket 3PL WMS. Key features included automated data entry, real-time inventory tracking, and integrated order processing systems.

Customization and Integration

Stacket 3PL WMS was customized to fit their specific needs, integrating seamlessly with their clients’ e-commerce platforms, such as Shopify and Amazon.

Staff Training

Comprehensive training sessions were conducted to ensure that all employees were proficient in using the new system, focusing on features that enhance convenience and efficiency.

Results/Impact

Reduced Manual Data Entry

 The automation features of Stacket 3PL WMS decreased manual data entry by 95%, significantly reducing errors and freeing up staff time for more critical tasks.

Enhanced Order Processing Efficiency

Automated order processing accelerated fulfillment, improving order turnaround time by 40%. This led to higher customer satisfaction and increased repeat business.

Improved Inventory Management

Real-time inventory tracking enabled them to maintain optimal stock levels, reduce overstock and understock situations by 60%, and respond more swiftly to client inventory requests.

A medium-sized third-party logistics (3PL) warehouse based in Austin, Texas, primarily provides warehousing and distribution services to e-commerce and retail businesses. Facing intense competition and increasing client demands, it sought to enhance operational convenience to improve its service offerings and overall client satisfaction.

“They choose Stacket 3PL WMS”

Discover how Stacket 3PL WMS can streamline your 3PL warehouse

Ready to transform your warehouse operations? Contact the Stacket team today! Schedule a personalized demo to see how our Stacket 3PL WMS can streamline your logistics, or feel free to reach out for any support and assistance you need. We’re here to help you every step of the way.

Schedule a Demo:

Experience Stacket in real-time! Simply email us at letstalk@stacketpro.com or call us at (346) 666-5155 to arrange a time that suits you best.

Customer Support:

Please email our help desk at letstalk@stacketpro.com or call our dedicated support line at (346) 666-5155. We aim to respond to all inquiries within 24 hours.

Discover how easy and efficient warehouse management can be with Stacket. We look forward to hearing from you!

Stacket 3PL WMS is empowering precision, efficiency, and growth. Experience seamless integration, real-time inventory management, and scalable solutions with Stacket 3PL WMS. Join industry leaders who have transformed their operations with our platform. Discover the Stacket 3PL WMS difference today.

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